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FAQs

Shipping Info

Do you ship internationally?
Yes! However due to COVID-19, there are some countries I am unable to ship to at the moment. Please click here to see a full list.

How much does shipping cost?
Price varies depending on where you live and the shipping method you choose.

Within the European Union
Shipping Method Price Details
Tracked shipping $11.50 Required for orders over $45
Economy (NO tracking) $4.60 Only available for orders under $45
Outside the European Union
Shipping Method Price Details
Tracked shipping $11.50 Required for orders over $25
Economy (NO tracking) $4.60 Only available for orders under $25

 

How long will my order take to arrive?
All orders are sent via PostNord from my home in SWEDEN within 3-5 business days. From my experience, these are the estimated shipping times.

Sweden 1 week
Europe 2-4 weeks
Outside Europe 3-8 weeks

Please note that due to COVID-19, postal services are much slower than usual so your order could be delayed by 2-3 weeks.

 

Where is my order?

Once sent, it is completely reliant on the post, but sometimes delays happen. However, it's most likely on the way to you! I've rarely lost an order - it usually just gets delayed :)

If you chose the Tracked Shipping method on checkout, you should have received the tracking number in your email when the order was fulfilled. Please be sure to check your spam folder if you cannot find it :) Orders sent with economy shipping do not have tracking numbers.

If your order does not arrive even after estimated times including the buffer for delays, please contact me at info@birdietam.art so we can sort it out.

Click here to see my full shipping policy.

 

The Items

How do you make your items?
Most of my items are handmade aside from my Cherry Wood line. If you go to my Youtube, you can find tutorials on how I make my Stickers and my Wooden Pins.

When will you restock _________?
I can't say exactly when, but if I've made it before it's very likely I will bring it back again in the future :)

Do you take commissions/customs?
No, sorry I simply don't have time.

 


The Artist

Do you do this full time?
This is currently my side business as I still have a full time day job! I work as a UI/UX designer for mobile games.

Where are you from?
I grew up in the US, but now I live in Malmö, Sweden.


Why did you move to Sweden?
I moved for my job.